For all inquires please contact: firstname.lastname@example.org
All rings are sized according to the US ring size chart. If you need help determining your ring size, contact email@example.com for a complimentary ring sizer mailed to you upon placing an order. All bracelet designs, besides cuff bracelets, are size inclusive and have several links at the end to accommodate a range of sizes. If you know that you need a larger or smaller size beyond that range, please indicate so in the order notes at checkout and I will add or remove a gemstone or pearl as per the design. There is no extra charge for this service.
Jewelry items described as one of a kind are typically available to be shipped in 1-3 business days upon ordering. All other pieces are made to order with approximately 2-3 weeks fabrication time, as stated in each product description. If you have a question about a particular item, or want to check the status of your order please email firstname.lastname@example.org.
All jewelry items come with a custom designed handmade mulberry silk pouch and keepsake branded jewelry box. Please keep the pieces inside the pouch and box when not wearing them. All orders ship in recycled cardboard boxes with eco-friendly packing materials.
All jewelry pieces are shipped fully insured via UPS with tracking. Ground and express shipping rates are available. Free local pick up is available from my studio in Brooklyn, NY. Shipping is not available to P.O. boxes.
Returns and Exchanges
Do to the handmade, predominantly one of a kind nature of the pieces, I generally do not accept returns or exchanges. However I want all customers to be satisfied with their purchase, so please get in touch at email@example.com if any issues arise.